SERVICE-EDU Launches Inaugural 2-Day Training Program April 29-30

Phoenix-area professional automotive service and repair technicians are invited to attend a two-day advanced automotive repair training course from SERVICE-EDU, April 29-30 at the Universal Technical Institute (UTI) campus in Avondale, Arizona. Registration is $49 per person.

SERVICE-EDU is sponsored by Gates, MAHLE, NGK Spark Plugs and Timken, four premier OE automotive parts manufacturers who supply the aftermarket with tens of thousands of SKUs, representing 25 different types of parts in nine product categories. SERVICE-EDU is a new training program for professional automotive held in partnership with the campuses of Universal Technical Institute (UTI) across the United States.

The Avondale program begins Friday, April 29, with orientation and networking from 6-8 p.m. The kickoff event will include dinner, a chance to win prizes and a guest speaker presentation. Technicians will have an opportunity to talk one-on-one with training experts, network with fellow technicians and receive a preview of the Saturday program.

Four unique training courses are scheduled from 8 a.m. to 5:30 p.m. Saturday, April 30. Courses will be taught by leading industry trainers from Gates, MAHLE, NGK Spark Plugs and Timken. Each manufacturer’s training course is focused on their category of expertise with practical information on how to diagnose failures and repair them. Breakfast and lunch are included, with opportunities to win raffle prizes.

“We Can’t Do it Like We Used To ­— An Introduction to the Be System Smart I-60 and R-90 Initiative” will be presented by Bobby Bassett, manager of training, NA, Gates. This session will explore root cause failures along with the effects they have on the accessory belt drive system (ABDS) and coolant system.

“Gaskets: More Than Meets the Eye” will be taught by Bill McKnight, marketing team leader ­ training for MAHLE. His presentation will look at head gaskets, manifold gaskets and ancillary gaskets.

“Spark Plug and Ignition Advancements” will be presented by Michael Durocher, technical training specialist for NGK Spark Plugs. The course takes an in-depth look at spark plug technology and engineering to help choose the best plug for every job.

“Timken Light Vehicle Technical Training” will be taught by Rick Domin, training and product support manager for Timken. His presentation provides a product line overview for bearings, hub assemblies, seals and lubrication. Installation tips and tricks and damage analysis also will be included.

To register for the Avondale, Arizona, training event, visit